Email delays today, Netwurx
This Morning, our new spam filter failed and began to deliver all mail e=
ven that which it deemed SPAM. This will cause you to receive large amounts=
of mail that typically would have been blocked. This also overloaded the =
mail server and caused some messages sent overnight and early this morning,=
to be delivered late. Mail is working normal as of 10:30 this morning but=
throughout the day you will receive messages and spam that were sent overn=
ight and this AM. If you receive a significant amount of mail and SPAM, tr=
y to check your mail a few times during the day and delete the spam so you =
do not exceed your mail quota.
We are very sorry for the inconvenience and appreciate your patience
Netwurx
800-638-9879
support@netwurx.net
Netwurx 35 E. Sumner St. Hartford WI 53027
Netwurx News February 2012
Hello D.D. SLING & SUPPLY!
If you get this message twice, we are very sorry, we had a problem se=
nding it out the first time.
We have been working hard at Netwurx adding some new towers and working =
on a new spam filter system as well as a new customer end billing portal. We thought we would send a lette=
r out to let you know about changes that were made.
New Wireless Locations
We have a new tower up in Johnson Creek, if you know someone out that w=
ay or you yourself live out that way and are interested in wireless please =
give us a call.
We have a new tower up in Hartford as well at a great location on the n=
ew water tower. It has some faster gear on it so If you are interested in s=
peeding things up let us know
Also as a reminder, the Horicon wireless tower is up and running, if yo=
u are in the area give us a call.
Remember if someone signs up for wireless services and uses your name as=
a referral you get a month free!
Future Tower Locations
We are looking at a new wireless sites in Beaver Dam, Elkhorn, and Delav=
an. If you would like to get on our future towers list for these areas plea=
se give us a call or email in so we can add you to the list and contact you=
right away when it goes live.
Billing
We have a new, friendlier billing portal that was just activated today, =
if you are interested in paying your bill online please check it out at billing.netwurx.net. You will need=
your log in information if you do not already know it, you can email us fr=
om an address we have on file and we will send it to you.
To make a payment log in to https:/=
/billing.netwurx.net
Once you log in on the left click Make a payment under Billing
Select the invoice you wish to pay
Select a payment type
Make your payment and click submit
That’s it! easy as pie, you can also look over the services you have with u=
s.
Email & Spam Filtering
As you may know about a month ago we emailed out a notice about the Barr=
acuda spam filter we were using. It was no longer functioning as it should =
have been so we took it off line. We have since worked to put new spam filt=
er cluster running to replace the barracudas. We have been using it on our =
major end-user email domains for testing for three weeks now and it has bee=
n working well. During that time we haven’t seen any problems. So far is s=
eems to be much faster than the barracudas so queue delays shouldn’t happen=
as they were some times before.
There isn’t any white listing or other per-user settings. What we found =
on the Barracuda, their system-wide settings (including blocklists) would o=
verride the per user whitelists which would overwrite the changes people ma=
de to the per user settings causing confusion.
If someone emailing in is on a black list, they will get a bounce back m=
essage telling them they are and giving them info they can pass to their ma=
il administrator on how to get off a blocklist.
We use the following popular blocklists:
b.barracudacentral.org
truncate.gbudb.net
bl.spamcop.net
noptr.spamrats.com
dyna.spamrats.com
Any known viruses the sever sees will be removed. This does not mean you=
can uninstall your virus scanner! It just means if the server does see a v=
irus that it knows about, the email will be deleted. Now that we have our s=
pam filtering in place, we are able to work on a new mail server. We will e=
mail you again before any disruptions in service.
Referral Credits
We would like to remind you of the referral credits we give out here. If=
someone signs up for service and uses your name as a referral when they do=
, you get a free month!
Scam Emails
Also we have seen a lot of spoofing emails going around lately, these em=
ails ask you for personal information such as your passwords and birthdates=
etc. Some of the email is disguised as coming from the IRS or USPS. These =
are scams, remember NEVER give your passwords out to ANYONE asking via emai=
l. If you ever have any questions on a piece of email, if it is valid or no=
t and would like to ask us, feel free to forward it.
Stay warm!
Netwurx
800-638-9879
support@netwurx.net
Netwurx 35 E. Sumner St. Hartford WI 53027
Email difficulty’s over the weekend. Netwurx
Dear Customer,
Recently we discovered an issue causing our spam system to quarantine more mail than typical as of the first of the year. If you believe that you are missing email you can check your spam quarantine at http://nospam.netwurx.net Log in with your full email address and password. If you see email you wish to send to your inbox click “deliver” to the right of the message. It will be delivered to your inbox.
Because of this issue, we are temporarily turning quarantine off. At this point email typically quarantined will drop into your normal mailbox. This may cause you to receive more spam than normal BUT normal mail won’t be held up. Over the next few days/weeks we will be tweaking the system to resolve this issue.
We are sorry for any inconvenience, and thank you for your patience.
Netwurx
800-638-9879
www.netwurx.net
support@netwurx.net
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