Netwurx Datacenter power maintenance on the 28th
Dear D.D. SLING & SUPPLY,
Netwurx will be performing power maintenance in our Milwaukee datacenter on Tuesday, the 28th.
With any power maintenance there is a risk of downtime. Work with the greatest risk will be performed between 9:30 PM and Midnight.
Colocation customers that are NOT on a cabinet Automatic Transfer Switch may experience a brief interruption in power between 9:30 PM and Midnight.
The interruption should last for less than 30 minutes.
Thank you.
—
Netwurx Customer Service
support@netwurx.net
800-638-9879
NETWURX – EMERGENCY WEATHER ADVISORY, Revised
Dear D.D. SLING & SUPPLY,
Our apologies if you receive multiple copies of this message.
There was a problem with our previous mailing, in particular we wrote “Dead Customer Name” instead of “Dear Customer Name.” We hope you are alive and well!
A severe weather advisory has been issued for nearly all homes within our service area for tomorrow and Wednesday this week.
This advisory is for Extremely HIGH WINDS in excess of 65 Miles per hour (F0 on the Fujita Tornado Scale, 73 miles per hour would take us to F1 status). As you know many of you have equipment mounted on your roof which makes some people subject to damage by both wind and debris, to both home and our equipment mounted on your roof. Winds are expected on Tuesday with a lul Tuesday evening and then more severe winds on Wednesday.
Winds should not affect your service unless it damages or moves the equipment mounted on your roof. Debris can affect your service but this is typically very short, less then minutes.
If you do find your service interrupted, first try to visually inspect the equipment on the roof and make sure it is not damaged. Also if you know which way it is facing, try to determine if it is still aimed the way it should be before calling. (You may want to take a look at it tonight so that its direction is fresh in your mind).
We also advise that during this time, unplug all of your electronics from the wall when not in use. Downed power lines are expected and we are informed to expect prolonged power outages for the next few days. Please disconnect your Netwurx equipment both from the power line connected to the wall as well as any hardware connected to routers and equipment when possible. It is advised to remove all lawn chairs, lawn ornaments and lite items from your yard this evening before the winds begin including Halloween decorations
We expect greater then normal call volumes over the next few days as well as a full repair queue, please be patient as we will get to people as quickly as possible. Towers have battery backup but as power outages my exceed 2 hours backup power will likely fail. Generators are being prepped for dispatch but as this storm covers our entire network, there is a possibility that we will not have enough to keep all facilities operational in any extended power situation should one happen.
ALSO, be aware that damage to cell towers and our tower equipment is likely. For the safety of our climbers and installers, heading OSHA warnings, repairs will not be able to begin on this equipment until after 7PM on Wednesday. Depending on the possible extent of damage, repairs may even take up to several days to be back to normal should the damages be significant. We will work diligently but safely should any repairs be needed.
For more information you visit: http://www.weather.com/weather/wxdetail/53027?dayNum=1 or any weather site.
Batten down the hatches and good luck to all, we will be here if you need us.
-Netwurx Staff
Statement made at National Weather Service
… HIGH WIND WARNING REMAINS IN EFFECT FROM 7 AM TUESDAY TO 7 PM CDT WEDNESDAY…
A HIGH WIND WARNING REMAINS IN EFFECT FROM 7 AM TUESDAY TO 7 PM CDT WEDNESDAY.
* TIMING… BRISK SOUTH WINDS WILL DEVELOP LATE TONIGHT… AND SWITCH TO THE SOUTHWEST AND BECOME STRONG TUESDAY MORNING. A LULL IN THE WINDS IS EXPECTED TUESDAY NIGHT… BEFORE THE WINDS BECOME STRONG AND WESTERLY ON WEDNESDAY.
* WINDS… SOUTH WINDS WILL INCREASE TO 20 TO 30 MPH LATE TONIGHT… AND TURN TO THE SOUTHWEST AT 25 TO 40 MPH TUESDAY MORNING. GUSTS OF 50 TO 60 MPH ARE EXPECTED. A LULL IN THE WIND SPEEDS ARE EXPECTED TUESDAY NIGHT… WITH WEST WINDS OF 25 TO 40 MPH ON WEDNESDAY. GUSTS OF 50 TO 60 MPH ARE EXPECTED ONCE AGAIN ON WEDNESDAY.
* IMPACTS… WIND SPEEDS AT THIS LEVEL WILL BLOW DOWN TREE BRANCHES AND POSSIBLY SMALLER AND WEAKER TREES. POWER LINES COULD BE BROUGHT DOWN BY THE STRONG WINDS OR BY THE FALLING TREES AND TREE BRANCHES. OUTDOOR FURNITURE… TRASH CANS AND OTHER LOOSE OBJECTS WILL BE BLOWN AROUND. DAMAGE MAY OCCUR TO OUTDOOR DISPLAYS. HIGH PROFILE VEHICLES WILL BE BUFFETED BY THE STRONG WINDS… ESPECIALLY ON NORTH TO SOUTH ROADS.
PRECAUTIONARY/PREPAREDNESS ACTIONS…
A HIGH WIND WARNING MEANS A HAZARDOUS HIGH WIND EVENT IS EXPECTED OR OCCURRING. SUSTAINED WIND SPEEDS OF AT LEAST 40 MPH OR GUSTS OF 58 MPH OR MORE CAN LEAD TO PROPERTY DAMAGE.
&&
More Information
… VERY WINDY CONDITIONS EXPECTED TO DEVELOP TUESDAY AND CONTINUE AT TIMES THROUGH WEDNESDAY…
.LOW PRESSURE WILL PUSH EASTWARD ACROSS THE CENTRAL PLAINS TODAY… AND THEN TRACK NORTHEAST INTO NORTHWEST WISCONSIN LATE TONIGHT. THE LOW WILL RAPIDLY INTENSIFY AS IT TRACKS NORTH NORTHWEST ACROSS MINNESOTA ON TUESDAY… AND TO JUST NORTH OF MINNESOTA TUESDAY NIGHT. AS THE LOW INTENSIFIES… IT WILL SWEEP A STRONG COLD FRONT ACROSS SOUTHERN WISCONSIN LATE TONIGHT… THROUGH THE MID MORNING HOURS ON TUESDAY.
SOUTH WINDS WILL INCREASE TO 20 TO 30 MPH LATE TONIGHT… WITH THE POTENTIAL FOR DAMAGING WIND GUSTS OF 60 TO 70 MPH WITH ANY SHOWERS OR THUNDERSTORMS THAT DEVELOP ALONG AND AHEAD OF THE FRONT. THE WINDS THEN TURN TO THE SOUTHWEST AND INCREASE TO 25 TO 40 MPH BEHIND THE COLD FRONT TUESDAY. GUSTS WILL REACH 50 TO 60 MPH AT TIMES.
A LULL IN THE VERY WINDY CONDITIONS IS EXPECTED TUESDAY NIGHT. THE STRONG WINDS WILL PICK UP AGAIN AND BECOME WEST ON WEDNESDAY… AS THE INTENSE LOW PRESSURE SYSTEM SLOWLY MOVES JUST NORTH OF LAKE SUPERIOR. WEST WINDS OF 25 TO 40 MPH… WITH GUSTS OF 50 TO 60 MPH… ARE EXPECTED ON WEDNESDAY.
Netwurx Newsletter – October
Dear D.D. SLING & SUPPLY,
Greetings from Netwurx!
Just a reminder we have free Service!
Yes we do hand out free service to customers that refer friends, acquaintances, your hair dresser, your grocer, your family members or anyone else you refer to our service. If someone uses your account number when signing up for service, YOU get a free month of whatever they sign up for. Just remember they have to use your account number or
name when signing up! Now is the time to refer your friends as we are offering specials for new customers. Click here for more info http://netwurx.net/faq/108-faq-referral-program
Updates:
We have recent upgrades to the Lake Mills wireless area.
New wireless systems.
Testing on our new equipment on the Hubbleton and Neosho wireless towers has gone well. There is a new type of system installed on these towers that are able to offer 4+ megs to customers. We are working on getting this same system on more of our existing towers.
Fall Specials!
Netwurx has fall specials running. If you are not already a wireless high speed customer give us a call, we would love to talk with you about upgrading. Hurry before you stuck inside with dialup all winter!
Customer service change,
Our customer service hours have been expanded for a trial run. Our hours right now are 8am to 8pm Monday through Wednesday. and 8am to 6pm Thursday through Friday and still 9am to 1pm on Saturdays. We had customers asking for more hours of availability however at this time, the PM shifts do not seem to get many calls (if any!) We thought an email would help let you know the hours are there. If we find the later hours are not being used we will most likely go back to our normal hours. Customer service is expensive to run especially keeping it local and in our own state. We do not outsource. When you call in you talk to someone in the Hartford office. Not to someone over seas. We consider that to be a big deal so if you need to call, please do!
Feel free to contact us at
support@netwurx.net
800-638-9879 (800 Netwurx)
http://www.netwurx.net
Live chat http://www.netwurx.net/ (icon on the right under the DSL service locator)
Or check us out on Facebook: http://www.facebook.com/netwurx
DD Sling is a Proud Member of the following Associations
Guardian Tag
Sling to Load Angle Efficiency
Synthetic Sling Care and Use
