Netwurx Newsletter – October

Posted in Uncategorized | Oct 15, 2010 | Comments: 0

Dear D.D. SLING & SUPPLY,
Greetings from Netwurx!

Just a reminder we have free Service!
Yes we do hand out free service to customers that refer friends, acquaintances, your hair dresser, your grocer, your family members or anyone else you refer to our service. If someone uses your account number when signing up for service, YOU get a free month of whatever they sign up for. Just remember they have to use your account number or
name when signing up! Now is the time to refer your friends as we are offering specials for new customers. Click here for more info http://netwurx.net/faq/108-faq-referral-program

Updates:
We have recent upgrades to the Lake Mills wireless area.

New wireless systems.
Testing on our new equipment on the Hubbleton and Neosho wireless towers has gone well. There is a new type of system installed on these towers that are able to offer 4+ megs to customers. We are working on getting this same system on more of our existing towers.

Fall Specials!
Netwurx has fall specials running. If you are not already a wireless high speed customer give us a call, we would love to talk with you about upgrading. Hurry before you stuck inside with dialup all winter!

Customer service change,
Our customer service hours have been expanded for a trial run. Our hours right now are 8am to 8pm Monday through Wednesday. and 8am to 6pm Thursday through Friday and still 9am to 1pm on Saturdays. We had customers asking for more hours of availability however at this time, the PM shifts do not seem to get many calls (if any!) We thought an email would help let you know the hours are there. If we find the later hours are not being used we will most likely go back to our normal hours. Customer service is expensive to run especially keeping it local and in our own state. We do not outsource. When you call in you talk to someone in the Hartford office. Not to someone over seas. We consider that to be a big deal so if you need to call, please do!

Feel free to contact us at
support@netwurx.net
800-638-9879 (800 Netwurx)
http://www.netwurx.net
Live chat http://www.netwurx.net/ (icon on the right under the DSL service locator)
Or check us out on Facebook: http://www.facebook.com/netwurx