Netwurx update

Posted in Uncategorized | Apr 8, 2009 | Comments: 0

Dear D.D. SLING & SUPPLY,

This is just a reminder to our customers, we have upgraded our billing system and as a result have a new online billing portal. If you would like to start paying your bill online you can. Here are the instructions.

* To Make a Payment On your Account **
1. Browse to https://billing.netwurx.net, and login using the main username and password we have on your account. If you do not have a username or password please email support@netwurx.net to assign you one.
2. On the right-hand side of the page, under the “Manage Billing” heading, click on “Make A Payment”.
3. Put a checkmark next to the invoices that you’d like to pay, and click “Continue”
4. Select the payment type (Visa, Mastercard, Am Ex, Discover), and click “Enter Payment”
5. Confirm the billing information, including card information, billing address, and amount you are paying. When satisfied, click “Review Payment”.
6. Make sure that all information is correct on the review page. To submit your payment, click “Submit Payment”. If any information is incorrect, or you don’t wish to make the payment, click “Cancel Payment”. You will be returned to the home screen to start over.

** View Invoices **
The new billing.netwurx.net portal includes a nice view of all your invoices on your account.
On the right-hand side of the homepage, under “Manage Billing”, click on “View Invoices”.
Alternatively, click on the “Billing” heading at the top of the page, then the “Invoices” subheading.
From this view, you can see all invoices on the account, what’s paid, and what’s due on each.
Click on the invoice number to see a detailed breakdown of all items on the invoice.

** View Payments **
You can also view all payments that have been made on the account.
On the right-hand side of the homepage, under “Manage Billing”, click on “View Payments”.
Alternatively, click on the “Billing” heading at the top of the page, then the “Payments” subheading.
From this view, you can see all payments made on the account.
You can click on the payment ID to view detailed information about the payment.

** Updating Account Information **
The new billing.netwurx.net portal includes a way to update the billing/contact information on your account.
On the right-hand side of the homepage, under the “Manage Your Account” heading, click on “Update Account & Login Information”.
From this page, you can update all billing / physical / home / work / shipping addresses on the account, the phone numbers, the name on the account, as well as the contact person, and the contact email address.
Lower on the page, you can update the credit card information, as well as change the password on the account.
When you have made all your changes, click on “Submit Update” at the bottom of the page.

We hope this makes your bill pay easier. If you have any questions please do not hesitate to email us at support@netwurx.net or call 1-800-638-9879

Going green? switch to email invoices, email us at support@netwurx.net with your request and we will change you over to email invoices. Alternatively you can change your account to auto debit on a credit card and not even have to worry about the bills that come in the mail.

Thank you!
-Netwurx Support
1-800-638-9879
support@netwurx.net